Your satisfaction is our long-term pursuit and concern. We guarantee that our products are delivered within 45 business days. The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days. If you have purchased anything on www.luxlimitless.com, but didn’t receive it within the guaranteed delivery time, you can get a full refund.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the control of www.luxlimitless.com (i.e. not cleared by customs, delayed by a natural disaster).
3. Other exceptional circumstances outside the control of www.luxlimitless.com
You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it either by sending a message at firstname.lastname@example.org or using your PayPal account.